Marketing Essentials

Chapter 10: Interpersonal Skills

Market Tech Online Action

Customer Information
Imagine that you are the owner of a grocery store that recently implemented a loyalty card program: customers sign up for a card which gives them a discount on certain purchases. Over time, the store will accumulate a database of purchase information.

Activity
Write a short that answers the following questions: What are some ways this information will be valuable? How would you use it?

Glencoe Online Learning CenterMarketing HomeProduct InfoSite MapContact Us

The McGraw-Hill CompaniesGlencoe