Market Tech Online Action

Chapter 8: Communication Skills

Internet Phone Service
Voice over Internet Protocol (VoIP) also allows customers to make regular person-to-person phone calls over their Internet connections. Companies such as Vonage offer this service for a monthly fee. In some cases, users can only call other people with the same service; other more broad services allow the user to call anyone.

Activity
What are the advantages of this technology for individuals? Can you think of any downsides to this new use of technology? State and explain your opinions in a short essay.