Succeeding in the World of Work

Chapter 13: Interpersonal Relationships at Work

Outside Reading Suggestions

Books
Carnegie, Dale. How to Win Friends and Influence People. Vermillion, 2006 (new edition).

Fox, Sue. Business Etiquette for Dummies.For Dummies, 2000 .

Heim, Pat, et al. In the Company of Women: Turning Workplace Conflict into Powerful Alliances. J P Tarcher, 2001.

Linkemer, Bobbi. Solving People Problems:The Essential Guide to Thinking and Working Smarter (Self-Development for Success). AMACOM, 2000.

Pachter, Barbara and Susan Magee. The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home, and in Life. Marlowe & Co., 2001.

Audio
Carlson, Richard. Don't Sweat the Small Stuff at Work: Simple Ways to Minimize Stress and Conflict While Bringing Out the Best in Yourself and Others. Simon & Schuster (Audio), 1999.

Video
How to Deal With Difficult People