Succeeding in the World of Work

Chapter 17: Technology in the Workplace

Interactive Practice Tests

1
What is the term for the trend toward a single global market crossing national borders?
A)nationalism
B)global village
C)globalization
D)international relations
2
What is the term for your knowledge about technology and ability to use it effectively?
A)technological literacy
B)technological support
C)troubleshooting
D)informational technology
3
What is the term for the buying and selling of goods and services on the Internet?
A)e-mail
B)World Wide Web
C)Internet provider
D)e-commerce
4
You would be likely to use desktop publishing software to
A)create a newsletter.
B)perform financial calculations.
C)record inventory data.
D)draft a report.
5
If you have trouble using a copier, you should first
A)ask your supervisor for help.
B)pay attention to the message on the machine's display.
C)hit the machine gently.
D)call the toll-free number of the copier company for advice.
6
To avoid losing documents or data you have created on computer, it's a good idea to
A)send your files by e-mail to a trusted friend.
B)globalize your records.
C)back up your files at the end of each day.
D)copyright your records.
7
Companies use the Internet to
A)advertise.
B)assist customers.
C)recruit employees.
D)all of the above.
8
If you want to use copyrighted material, you must get
A)permission from your supervisor or teacher.
B)an Internet account.
C)a desktop publishing program.
D)permission from the copyright owner.
9
The fundamental tool in today's information technology workplace is
A)fax machine
B)computer
C)cell phone
D)MP3 player
10
Which of the following has NOT occurred as a result of globalization?
A)trade between countries has decreased.
B)many American operations have moved overseas.
C)competition from overseas companies has increased.
D)large U.S. corporations have downsized.
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