Chapter Summaries with Key Terms and Academic Vocabulary

Chapter 17: Technology in the Workplace

Section 17.1 Summary
Technology is a big part of the workplace. Computers are the main tool of information technology. A computer is made up of hardware and software. The two main types of software are operating systems and application software. Information technology has made the workforce more mobile and has contributed to globalization, to the greater inclusion of workers with disabilities, the rise of online learning, and the need for lifelong learning. Today, career success requires technological literacy, which is knowledge about technology and the ability to use it.

Section 17.2 Summary
Word-processing software creates text-based documents. Spreadsheet programs organize and calculate numbers. Database programs store and organize records. Presentation software creates presentations. Desktop publishing software lets you create printed documents. Telecommunications software enhances communication. The Internet is a network of computer networks and is the home of the World Wide Web. It offers quick communication and access to information, and enables e-commerce. Legal issues raised by the Internet include copyright protection, online privacy, identity theft, and spam.

Key Terms
technology
information technology
computer
laptop
globalization
assistive technology
word processing
database
presentation software
desktop publishing
spreadsheet
e-commerce
copyright

Academic Vocabulary
fundamental
shift
archives
author