Succeeding in the World of Work

Chapter 14: Teamwork and Leadership

Interactive Practice Tests

1
A team made up of employees from two or more departments is a
A)functional team
B)total quality team
C)cross-functional team
D)planning team
2
Which process involves setting goals, assigning roles, and communicating regularly?
A)decision-making process
B)team planning
C)brainstorming
D)total quality management
3
Which leadership style has the characteristics of sharing decision-making responsibility and encouraging the independent completion of tasks?
A)directing
B)coaching
C)supporting
D)delegating
4
One benefit of teamwork for workers is
A)less responsibility.
B)higher pay.
C)greater job satisfaction.
D)less training is needed.
5
Team members should remember to match tasks to individual abilities when
A)setting goals.
B)assigning roles.
C)communicating.
D)assessing progress.
6
Most formal meetings follow a list of topics called the
A)minutes.
B)quorum.
C)agenda.
D)motion.
7
A leader's willingness to take both credit and blame for his or her actions is called
A)accountability.
B)decisiveness.
C)empathy.
D)vision.
8
Successful supervisors provide
A)minimal directions.
B)sufficient training.
C)fair treatment of most employees.
D)advice on personal problems.
9
To identify assignments and show deadlines for tasks, teams may use a
A)tracking schedule.
B)bar chart.
C)mission statement.
D)functional team.
10
The leadership style of giving specific instructions and closely supervising tasks is called
A)delegating.
B)coaching.
C)supporting.
D)directing.
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