Succeeding in the World of Work

Chapter 15: Professional Communication Skills

Outside Reading Suggestions

Books
Abell, Alicia. Business Grammar, Style & Usage: The Most Used Desk Reference for Articulate and Polished Business Writing and Speaking by Executives Worldwide. Aspatore Books, 2003

Bates, Suzanne. Speak Like a CEO: Secrets for Commanding Attention and Getting Results.McGraw-Hill, 2005.

Booher, Dianna. E-Writing: 21^st Century Tools for Effective Communication.Pocket, 2001

Condrill, Jo and Bennie Bough, Ph.D. 101 Ways to Improve Your Communication Skills Instantly, 4^th Edition. GoalMinds, 2005.

Harvard Business Essentials. Business Communication, Harvard Business School Press, 2003.

Post, Peggy and Peter Post. The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition. Collins, 2005.

Audio
Lieberman, David J. Never Be Lied to Again: How to Get the Truth in 5 Minutes or Less in Any Conversation or Situation. Simon & Schuster (Audio), 1998.