Business Plan Project Workbook

Chapter 9: Operational Plan

Key Terms


infrastructure  The basic facilities and equipment required to operate a business
(See page(s) 125)
prototype  A working model of a product, store, or service concept
(See page(s) 130)
field test  A small-scale test of a product or service with actual consumers to assess its marketability
(See page(s) 130)
inbound logistics  The procedures for obtaining the supplies needed to operate a service or produce a product
(See page(s) 130)
outbound logistics  The procedures for storing a product and transporting it to the customer
(See page(s) 130)
supply chain management  Managing both inbound and outbound logistics
(See page(s) 130)
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