Business Plan Project Workbook

Chapter 9: Operational Plan

Chapter Summaries

The operational plan describes how a company will manage its business on a day-to-day basis. It outlines where the business will be located. It explains what equipment and facilities will be required to run it. The plan explains the production process and defines what method of production is best suited to the product design. It also explains how the products will be stored, distributed, ordered, and serviced. The plan explains the utilization of labor and how the business will organize various job functions. Finally, the operational plan must address any issues regarding safety, health, and government regulations.

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