American Democracy Now, 2nd Edition (Harrison)

Chapter 13: The Bureaucracy

Learning Objectives

Having studied this chapter, students should be able to do each of the following:

1. Define the organizational structure of a bureaucracy.
2. Categorize federal bureaucrats.
3. Describe the functions of various categories of federal bureaucracy.
4. Describe the role of national bureaucrats in public policy.
5. Outline the ways the national bureaucracy is held accountable.
6. Describe characteristics of the best-performing bureaucracies.