Marketing Essentials

Chapter 18: Visual Merchandising and Display

Market Tech Online Action

Gift Cards
Many large retail chains are incorporating self-service kiosks to handle their gift card programs. In fact, these cards have evolved beyond mere gift cards, and now act as a kind of prepaid debit card. Customers can use the kiosks to check their balances, add funds, and see what they have purchased.

Activity
What are the benefits of such a system to both customer and business? How large do you think a store ought to be before thinking about installing such a system?

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