Entrepreneurship: Building a Business

Chapter 18: Managing Human Resources

Chapter Practice Tests

1
The people employed in a business are referred to as_____________.
A)human resources
B)labor
C)management
D)staff
2
______________is the review of a prospective employee's application to determine if he or she is suited for employment.
A)Interviewing
B)Screening
C)Recruiting
D)Evaluating
3
A___________is an organization that represents workers in their dealings with employers.
A)trade association
B)focus group
C)labor union
D)Better Business Bureau
4
Actions that prepare managers to lead a company into the future are known as______________activities.
A)training
B)educational
C)executive
D)developmental
5
If a training program is__________, it is economically worthwhile in terms of what was achieved for the money spent.
A)cost effective
B)organized
C)low-priced
D)productive
6
The belief that employees are motivated to work and thrive in a culture that supports motivation is known as_____________.
A)Theory X
B)management-by-objectives
C)Theory Y
D)Theory Z
7
_____________factors do not improve situations but they do keep situations from getting worse.
A)Motivating
B)Value
C)Human resource
D)Hygiene
8
Factors that achieve good results with employees are known as__________factors.
A)hygiene
B)motivating
C)productivity
D)compensating
9
The act of making a job more rewarding is called____________.
A)job enrichment
B)job enhancement
C)job enlargement
D)job management
10
One way to allow scheduling flexibility for employees is by_____________.
A)outsoourcing
B)motivation
C)telecommuting
D)planning
11
_____________allows employees to choose the work hours and days that are best for their personal lives.
A)Family leave
B)Telecommuting
C)Flextime
D)Scheduling
12
______________allows employees to be involved in setting their own objectives.
A)Quality circles
B)Management-by-objectives
C)Work teams
D)Unions
13
A/An_______________is the process of judging how well an employee has performed the duties associated with a job.
A)job description
B)salary review
C)employee benefit
D)performance evaluation
14
When you _____________responsibility, you give an employee the authority to carry out some of your work.
A)delegate
B)regulate
C)recruit
D)reduce
Glencoe Online Learning CenterBusiness Administration HomeProduct InfoSite MapContact Us

The McGraw-Hill CompaniesGlencoe

Please read our Terms of Use and Privacy Notice before you explore our Web site. To report a technical problem with this Web site, please contact the Web Producer.