Introduction to Business

Section 2: Developing and Retaining Employees

Self-Checks

1
The process of helping new employees adjust to a company is called ______ .
A)coaching
B)on-the-job training
C)continuing education
D)orientation
2
A training program that moves employees to different tasks or departments to help them gain experience is called ______ .
A)circuit training
B)job rotation
C)demonstration
D)orientation
3
The general level of confidence or enthusiasm felt by a person or group of people is called ______ .
A)euphoria
B)satisfaction
C)morale
D)self actualization
4
Personality traits and personal abilities such as personal habits and friendliness are considered ______ skills.
A)flexible
B)personal
C)minor
D)soft
5
A(n) ______ is an evaluation of how well an employee is doing a job.
A)exit interview
B)orientation
C)job description
D)performance appraisal
6
The status given to an employee based on rank or length of service is called ______ .
A)longevity
B)seniority
C)priority
D)superiority
7
A(n) ______ gives an employee a higher-level job with more authority, responsibility, and pay.
A)evaluation
B)raise
C)promotion
D)transfer
8
A layoff is an example of a(n) ______ separation.
A)active
B)passive
C)involuntary
D)voluntary
9
______ is the number of employees who leave an organization and are replaced over time.
A)Head count
B)Substitution
C)Rotation
D)Turnover
10
Breaking rules might lead to an employee being fired or ______ .
A)downsized
B)terminated
C)laid off
D)turned over
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