Glencoe Keyboarding Connections: Projects and Applications

Technical Support

<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/2_segts_hd.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (6.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_ttl_c.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (8.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_faq_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_s_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_u_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_n_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_l_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_cu_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_lks_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_h_1.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (1.0K)</a>
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=jpg::::/sites/dl/free/0078693144/313561/epgts2_repeat.jpg','popWin', 'width=NaN,height=NaN,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a>		    We want to make it easy to get in touch with us. You can reach us via fax, telephone, or e-mail.
To reach us via fax, please dial our toll-free Fax Number:
1-866-508-7666
To speak with a Software Support Specialist, Monday-Friday, 8:00 am - 6:00 pm (Eastern Time), please use one of these toll-free numbers:
 Software SupportCustomer Service
Glencoe/McGraw-Hill1-800-437-37151-800-334-7344
PassKey or ALEKS Support1-800-282-41231-800-334-7344
McGraw-Hill Learning Network1-888-393-90901-888-393-9090
Macmillan/McGraw-Hill1-800-678-27471-800-442-9685
SRA/McGraw-Hill1-800-678-27471-888-772-4543
Wright Group/McGraw-Hill1-800-678-27471-800-648-2970
Digital Learning/McGraw-Hill1-866-835-01601-800-848-1567 ext. 4424
Digital Learning/McGraw-Hill1-800-282-4123

If you are unsure what area your product falls under, then just call any number listed above and you will be directed to the correct Specialist.
You also have the option to reach us via email. Simply fill in the appropriate information in the form below, click the SEND button and we'll get back to you A.S.A.P.
Please Note: The more information you include in the form below, the faster we will be able to resolve your issue.
   

ABOUT YOU:

*Name:   School: 
Address: *E-mail: 
City: *State/Territory: 
Zip/Postal code: Country: 
Phone: Fax: 

I prefer to be contacted by:

Best time to contact me:

ABOUT THE SOFTWARE:

Title:  

Version:  

ISBN number:  

ABOUT THE WEBSITE:

URL (copy browser address field):

Browser
Choose One
Internet Explorer below 4.0
Internet Explorer 4.x
Internet Explorer 5.x
Internet Explorer 6.x
Mozilla
Netscape below 4.0
Netscape 4.x
Netscape 6.x
Netscape 7.x
Opera
Safari
Other or Unknown
Internet Connection
Choose One
Modem (Dial-up)
Cable
DSL
ISDN
Connected through network
Other or Unknown

ABOUT THE COMPUTER:

Please give as much information as possible on your hardware configuration by selecting the appropriate choice in each category.

IBM/PC Compatible Users Only:

Model
Choose One
Pre-Pentium
Pentium
Pentium II
Pentium III
Pentium IV
Unknown
System
Choose One
Windows 3.1
Windows 95
Windows 98
Windows NT
Windows ME
Windows 2000
Windows XP
Other
Unknown

Macintosh / Apple Users Only:

Model
Choose One
G3
G4
G5
PowerMac
PowerBook
iBook
Other Macintosh
Unknown
System
Choose One
System 8.x
System 8.6
System 9.0
System 9.2
System 10.2 (Jaguar)
System 10.3 (Panther)
Other
Unknown

All Users:

Memory (RAM)
Choose One
16 MB or less
up to 32 MB
up to 64 MB
up to 128 MB
up to 256 MB
up to 512 MB
Higher than 512 MB
Unknown
CD-ROM/DVD-ROM drive
Choose One
CD-ROM 12x speed or below
CD-ROM 12x to 24x
CD-ROM 24x and higher
DVD-Drive 2x
DVD-Drive 4x
DVD-Drive 8x or greater

Machine set-up
Choose One
Stand-alone
Network (wired)
Network (wireless)
Network (Thin Client)
Other
Network type
Choose One
Novell 4.x
Novell 5.x
Novell 6.x
Windows NT
Windows 2000
Windows 2003
Other
N/A or unknown
Security Software
Choose One
Fortres
Foolproof
DeepFreeze
Centurian
MacManager
Macintosh Manager
At-Ease
Other
N/A or unknown

Describe the problem you are having, in as much detail as possible.


Any other information or comments?


Before you submit the above information, you may want the review the
McGraw-Hill SEG Technical Support Privacy Policy.
* Fill in all required fields.
 
 
 
 
 
 
 
Glencoe Online Learning CenterKeyboarding/Office Technology HomeProduct InfoSite MapContact Us

The McGraw-Hill CompaniesGlencoe

Please read our Terms of Use and Privacy Policy before you explore our Web site. To report a technical problem with this Web site, please contact the Web Producer.