Economics: Today and Tomorrow © 2012

Chapter 14: Money and Banking

Web Activity Lesson Plans


"The Internet - Bank on It"

Introduction
Students have learned how electronic banking has given consumers more choices in ways to manage their finances. In this exercise, students will explore the methods and advantages of online banking.

Lesson Description
Students will use information from the Bank of America Web site to understand the process of online banking. Students will read about what the customer needs to get started, what banking activities can be performed online, and what customer services are available online. They will also read about the security provisions that keep online banking safe. Students will then answer four questions and apply this information by writing a tutorial that Bank of America could use to explain online banking.

Previous Knowledge Expected
electronic funds transfer: system of putting onto computers all the banking functions that in the past were handled on paper

Applied Content Standards (from the Council for Economic Education)Standard 11: Money makes it easier to trade, borrow, save, invest, and compare the value of goods and services.

Instructional Objectives
  1. Students will be able to explain how online banking works.
  2. Students will be able to use this knowledge to create a pamphlet that Bank of America could use to encourage consumers to bank online.
Student Web Activity Answers
  1. To get started banking online, the consumer needs to have an account at a bank that offers online banking, a computer, a modem, Internet access, and a browser that is supported by the bank's software.
  2. Online banking gives the consumer the ability to view current balances on accounts, review payments and transfers online, determine when a direct deposit has arrived or a check has been posted to the account, pay bills online without writing checks and mailing envelopes, set up billing to occur while you are away from home, transfer money between accounts, and extend money management with financial planning software (i.e. prepare taxes and plan for retirement). Online banking can be used from anywhere in the world as long as Internet access and a supported browser are available. Bank of America customers currently can view the following accounts online: checking, money market, savings, credit card, line of credit, mortgage, retail loans, CDs, and IRAs.
  3. With online customer service, the consumer can request a copy of a check or statement, reorder checks, and make inquiries about account transactions. Customer service representatives answer E-mails about all the above-mentioned inquiries as well as questions about using online banking.
  4. Security precautions include: account numbers are not displayed online, automatic logoff, constant monitoring of systems, I.D. and password required for account access, and the ability to change I.D. and password often.
  5. Students' tutorials will vary.
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