Introduction to Business

Section 2: E-Commerce

Self-Checks

1
A start-up is a(n) ______ business that is usually small.
A)e-commerce
B)niche
C)newly formed
D)virtual
2
E-tickets are an example of ______ .
A)e-commerce
B)e-tail
C)e-mail
D)e-workflow
3
At the beginning of the 21st century, consumers top online purchases were ______ .
A)clothing and accessories
B)office supplies
C)computers and software
D)travel products and services
4
Businesses often call their stores and warehouses ______ .
A)brick-and-mortar
B)clicks-and-bricks
C)bricks-and-sticks
D)clicks-and-mortar
5
A company that sells its products in stores, by mail, and online is called a(n) ______ .
A)convenience retailer
B)multi-channel retailer
C)e-tailer
D)three-tier business
6
An e-tailer that sells consumer products might consider every consumer with access to ______ to be a potential customer.
A)a computer
B)e-mail
C)a telephone
D)the Internet
7
Convenience is a(n) ______ of electronic retail.
A)advantage
B)drawback
C)disadvantage
D)hindrance
8
Purchasing an e-ticket for airline travel is ______ .
A)complicated
B)sporadic
C)popular
D)time-consuming
9
One of the disadvantages of shopping online is that you have to wait ______ .
A)for credit approval
B)for the store to open
C)for delivery
D)in line
10
Retail businesses that have stores in the mall and also sell products online are called ______ operations.
A)bricks-and-clicks
B)dual-channel
C)clicks-and-mortar
D)multi-platform
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