Introduction to Business

Section 1: Management Functions

Self-Checks

1
______ is a term that is used to refer to the people who are in charge of running a business.
A)Management
B)Officers
C)Principals
D)Stakeholders
2
Controlling, leading, organizing, and planning are the four ______ of management
A)characteristics
B)cornerstones
C)functions
D)objectives
3
The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called ______ .
A)analysis
B)organizing
C)planning
D)strategic thinking
4
Middle managers carry out the decisions of ______ .
A)business managers
B)line managers
C)operational managers
D)top-level managers
5
The management function that requires managers to provide direction and vision is called ______ .
A)controlling
B)leading
C)organizing
D)staffing
6
Monitoring customer satisfaction is a component of the ______ function.
A)controlling
B)leading
C)organizing
D)staffing
7
Most managers carry out ______ different functions of management.
A)one
B)two
C)three
D)four
8
______ involves measuring how a business performs in order make sure that the operational and financial goals are met.
A)Appraising
B)Controlling
C)Evaluating
D)Monitoring
9
A manager in charge of a department is generally classified as a ______ .
A)middle manager
B)operational manager
C)top-level manager
D)low-level manager
10
Reviewing employee performance is a component of the ______ function.
A)controlling
B)leading
C)organizing
D)staffing
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