Business and Personal Law

Chapter 7: Consumer Law and Contracts

WebQuest

The Better Business Bureau (BBB) reports information on 2.5 million organizations. Its Web site allows you to find BBBs in your state and city. Click on Dispute Resolution to access information on mediation services available so you can complete this WebQuest.
http://www.bbb.org/

You can also use your Web browser to search for information about mediation programs available in your state. To get started, try using these key terms in your search:

"mediation programs" and your state's name
"consumer protection" and "mediation" and your state's name

The U.S. Consumer Product Safety Commission Web site provides a wide variety of information on consumer product safety. Use the Search box to find information on mediation programs.
http://www.cpsc.gov/