International Business

Chapter 9: Organizational Management and Strategy

Practice Tests

1.
What is a common mistake that managers make?
A)showing others how to work effectively
B)not delegating tasks
C)helping others perform quality work
D)getting things done through other people
2.
The three levels of management are
A)the president, CEO, and key vice presidents.
B)the president, top-level, and middle.
C)the top-level, middle, and first-line supervision.
D)the top-level, middle, and employees.
3.
What do first-line supervisors do?
A)regulate daily operations
B)hold positions such as office manager or foreperson
C)directly supervise individual workers
D)all of the above
4.
A typical planning process features several tasks, including
A)situation analysis, decision making, and setting goals.
B)decision making and selling products.
C)making sure you take a lunch break.
D)all of the above.
5.
What type of business is affected by higher gas prices?
A)an airline company
B)a grocery store
C)a shipping company
D)all of the above
6.
What type of strategies might a company use if it is in trouble?
A)hire more employees
B)close one or more location
C)add new products
D)give products away
7.
In the SMART acronym, what does the "M" represent?
A)manageable
B)main
C)measurable
D)more
8.
A strategy that emphasizes developing different and better products for a market is a
A)differentiation strategy.
B)cost strategy.
C)bad strategy.
D)price strategy.
9.
Which of the following is a means by which managers direct or influence workers?
A)teaching
B)motivating
C)leadership
D)all of the above
10.
A leader who directs all activities without consulting other people is a(n)
A)autocratic leader.
B)participative leader.
C)free-rein leader.
D)presidential leader.
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