1.
A) a small device B) a hypothetical product that represents a good or a service C) a crucial part of every company's operations D) an expensive piece of computer equipment 2.
A) widgets and microchips B) price and cost C) quality and value D) none of the above 3.
A) the practice of making a product the same for all markets B) making sure the price stays the same forever C) never changing the way a product is made D) modifying a product to fit the needs of the market 4.
A) price, weight, and size B) customs, taxes, and product C) price, weight, and product D) country, technological, and product factors 5.
A) costs that do not vary from year to year. B) the actual costs of building and operating the production plant. C) actual costs of equipment and computers. D) all of the above. 6.
A) the process of shipping the product to another country B) the process of locating and acquiring component parts for a final product C) hiring employees from another country D) none of the above 7.
A) buy-sourcing. B) out-sourcing. C) make-sourcing. D) all of the above. 8.
A) a designer creating a new car. B) an engineer analyzing a construction project. C) a production supervisor setting up a new production line. D) a warehouse supervisor storing goods. 9.
A) customer surveys B) complaints from customers C) statistics D) all of the above 10.
A) quality circles B) process reengineering C) Six Sigma® program D) all of the above
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