Succeeding in the World of Work

Chapter 17: Technology in the Workplace

Technology in the Workplace

1.
Which of the following is an example of a technological advance?
A)the printing press
B)the automobile
C)the computer
D)all of the above
2.
Which of the following is an effect of globalization?
A)workers must have stronger technological and basic skills to secure top employment opportunities
B)workers will need to know and understand what is happening in other parts of the world
C)workers will have contact with people living in other cultures
D)all of the above
3.
What is the main characteristic of a “distributed” workforce?
A)workers are more likely to enjoy flextime
B)companies can distribute laptop computers to all their workers
C)employees no longer work just at a company's offices
D)knowledge workers make up a larger portion of a company's workforce
4.
Which of the following would be considered a knowledge worker?
A)medical technologist
B)computer assembler
C)machinist
D)all of the above
5.
Which of the following is not a component of technological literacy?
A)using computers to process information
B)determining who should use technology
C)selecting technology
D)maintaining and troubleshooting technology
6.
How will taking classes to learn new computer programs benefit you?
A)it is a good way to maintain computer literacy
B)it won't benefit you because you probably already know everything you need to know
C)because it is required by most employers
D)it is something that entry-level workers benefit from, but more senior workers usually don't
7.
What type of software should you use if you want to type a memo?
A)word processing software
B)presentation software
C)database software
D)spreadsheet software
8.
What type of software do many companies use to keep information about customers' addresses, phone numbers, and buying habits?
A)word processing software
B)presentation software
C)database software
D)desktop publishing software
9.
What type of software enables users to arrange data in rows and columns, and perform automatic calculations?
A)word processing software
B)presentation software
C)database software
D)spreadsheet software
10.
What type of software is used to prepare professional-looking company newsletters?
A)presentation software
B)desktop publishing
C)database software
D)spreadsheet software
11.
How often should you save your work when you are working on a computer?
A)save your work frequently
B)save your work before you go to lunch
C)save your work at the end of each day
D)rely on the computer's autosave feature
12.
If you have registered at an Internet site such as amazon.com, you may be greeted by name when you return, because the site uses what type of technology?
A)freeware
B)browser
C)cookies
D)URL
13.
What is the term for the buying and selling of goods and services on the Internet?
A)shareware
B)online advertising
C)dot-com business
D)e-commerce
14.
Which of the following is not a common use of the Internet?
A)communication
B)advertising
C)research
D)creating business presentations
15.
In the United States, what does copyright law protect?
A)computer software
B)computer files
C)files downloaded from the Internet
D)all of the above
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