Succeeding in the World of Work

Section 2: Writing and Reading

Answers to Section Review

1. Possible answers: in order of when the activities occurred, how important they were, or how successful they were.
2. Business letter; the other forms might seem less personal.
3. Skimming; because you're looking only for specific information.
4. Answers will vary, but should be directed toward meeting customers' needs.
5. Answers will vary, but students should recognize that by skimming they might miss important details.