Glencoe Accounting

Chapter 20: Completing the Accounting Cycle for a Merchandising Corporation

Extend: Matter of Ethics

Handling Sales Returns

  • To maintain a credible reputation among consumers, businesses must maintain ethical standards of practice. What ethical considerations do consumers owe business in return?
  • In class, discuss the following scenario. A woman is purchasing a product for which the barcode does not scan properly. The clerk asks her the price. She tells him $7.99 even though she knows the actual price is $12.99.
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