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1. Self-Assessment (Chapter Content)
After reading this chapter, you should be able to:
| LO8-1 | Discuss the benefits and limitations of teams, and explain why employees join informal groups. |
| LO8-2 | Outline the team effectiveness model and discuss how task characteristics, team size, and team composition influence team effectiveness. |
| LO8-3 | Discuss how the four team processes—team development, norms, cohesion, and trust—influence team effectiveness. |
| LO8-4 | Discuss the characteristics and factors required for the success of self-directed teams and virtual teams. |
| LO8-5 | Identify four constraints on team decision making and discuss the advantages and disadvantages of four structures aimed at improving team decision making. |