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Multiple Choice Quiz
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1
Which of the following rewards represent the largest part of most paychecks?
A)Membership-based rewards
B)Job status-based rewards
C)Individual job performance-based rewards
D)Competency-based rewards
E)Team performance-based rewards
2
A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency. Every employee would receive a portion of the surplus budget resulting from these cost savings. Which of the following reward systems is this city using?
A)Gainsharing plan
B)Commission system
C)Piece rate plan
D)Share option plan
E)Commission plan
3
Which of the following refers to the result of the division of labor in which work is subdivided into separate jobs assigned to different people?
A)Piece rate system
B)Job rotation
C)Job specialization
D)Profit-sharing bonus
E)Gainsharing plan
4
In repetitive jobs, the positive effect of higher proficiency is easily offset by the negative effect of lower attentiveness and motivation caused by:
A)poor management.
B)inefficient reward systems.
C)tedious work patterns.
D)disassociated job incumbents.
E)competition between coworkers for status.
5
According to Herzberg, which of the following is a hygiene factor?
A)Autonomy
B)Job security
C)Responsibility
D)Personal growth
E)Esteem need
6
Which of the following directly contributes to a feeling of experienced meaningfulness?
A)Job feedback
B)Work motivation
C)Autonomy
D)Task identity
E)Knowledge of results
7
When are employees said to be empowered?
A)When employees practice job specialization
B)When employees experience self-reinforcement
C)When employees engage in positive self-talk
D)When employees experience freedom and discretion
E)When employees engage in positive self-talk
8
A high degree of autonomy, task identity, and task significance are important conditions for:
A)job specialization.
B)competency-based pay.
C)empowerment.
D)scientific management.
E)piece rate system.
9
Which of these statements about self-leadership is true?
A)Employees with a low degree of conscientiousness have a more natural tendency to apply self-leadership.
B)Some elements of self-leadership come from sports psychology.
C)Self-leadership is practiced by people with particular personality characteristics and cannot be learned.
D)External locus of control helps in applying self-help strategies.
E)Self-leadership behaviors are more frequently found in people with lower levels of extroversion.
10
According to the self-leadership model, which of the following is true about positive self-talk?
A)It should never be practiced on the job.
B)It represents the most important way to monitor our own performance.
C)It occurs when employees are unable to control their own behavior on the job.
D)It improves self-efficacy and employee motivation.
E)It must occur only after the task has been accomplished.







McShane 7e: OBOnline Learning Center

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