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Multiple Choice Quiz
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1
Employee engagement is often described in terms of:
A)self-esteem.
B)self-concept.
C)self-efficacy.
D)self-enhancement.
E)self-verification.
2
Which of the following statements is true about the innate drives of people?
A)Drives refer to the secondary needs of individuals.
B)Emotions that energize individuals to act on their environment produce drives.
C)Drives include only the basic physiological essentials of individuals.
D)Drives are the secondary sources of employee motivation.
E)Drives are innate and universal to human beings.
3
Which of the following does Maslow's needs hierarchy theory include?
A)Domination
B)Frustration-regression
C)Desire to know
D)Aesthetic beauty
E)Self-actualization
4
People with a high need for affiliation tend to:
A)rely on persuasive communication.
B)be more effective at allocating scarce resources.
C)choose tasks with a moderate degree of risk.
D)actively support others.
E)be highly motivated by money.
5
Which of the following does the expectancy theory explain about employees?
A)They have different needs at different times.
B)They can use personal expectations to reduce work-related stress.
C)They can motivate themselves through power.
D)They base their work effort on the performance level they expect.
E)They compare their inputs and outcomes to other people.
6
According to expectancy theory, a skill-development training program would:
A)have no effect on employee motivation.
B)mainly increase the effort-to-performance expectancy.
C)mainly increase the performance-to-outcome expectancy.
D)mainly increase the valence of pay increases and other organizational outcomes.
E)mainly alter the comparison other.
7
The best reinforcement schedule for motivating employees is _____.
A)a continuous reinforcement schedule
B)a variable ratio schedule
C)a fixed schedule
D)extinction
E)avoidance of consequence
8
Goal setting is most effective when:
A)goals are measured in quantitative, qualitative, and cost terms.
B)the goals do not stretch the employee's abilities and motivation.
C)the goal statements are general rather than specific.
D)the intensity of employee effort is minimal.
E)it does not compel people to increase the persistence of their work effort.
9
To learn about their progress towards goal accomplishment, employees usually prefer:
A)nonsocial feedback sources.
B)multisource feedback.
C)customer surveys.
D)nonverbal communication.
E)positive feedback.
10
The distributive justice rule employs the concept of:
A)motivation.
B)individual needs.
C)equity.
D)goal setting.
E)performance feedback.





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