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1. Self-Assessment (Chapter Content)
After reading this chapter, you should be able to:
| LO5-1 | Define employee engagement. |
| LO5-2 | Explain the role of human drives and emotions in employee motivation and behavior. |
| LO5-3 | Summarize Maslow's needs hierarchy, McClelland's learned needs theory, and four-drive theory, and discuss their implications for motivating employees. |
| LO5-4 | Discuss the expectancy theory model, including its practical implications. |
| LO5-5 | Outline organizational behavior modification (OB Mod) and social cognitive theory, and explain their relevance to employee motivation. |
| LO5-6 | Describe the characteristics of effective goal setting and feedback. |
| LO5-7 | Summarize equity theory and describe ways to improve procedural justice. |