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| 1 | |
Recent studies suggest that we have a(n) _________ self (our personal traits), _________ self (interpersonal relations), and _________ self (our membership in identifiable social groups). |
| | A) | character; collective; social |
| | B) | collective; perceived; reflective |
| | C) | individual; relational; collective |
| | D) | summary; character; social |
| | E) | esteem; collective; relational |
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| 2 | |
The process where people are motivated to confirm and maintain their existing self-concept is known as: |
| | A) | self-efficacy. |
| | B) | self-esteem. |
| | C) | self-verification. |
| | D) | self-enhancement. |
| | E) | self-centering. |
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| 3 | |
Some investors in the stock market become overconfident and ignore evidence that their strategies are more likely to lose money. This can be attributed to _____. |
| | A) | the primacy effect |
| | B) | confirmation bias |
| | C) | the recency effect |
| | D) | the prophecy effect |
| | E) | stereotyping |
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| 4 | |
_____is the mostly unconscious process of organizing people and objects into preconceived categories that are stored in our long-term memory. |
| | A) | Mental model |
| | B) | Social identification |
| | C) | Categorical thinking |
| | D) | Personal identification |
| | E) | Reinforcement theory |
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| 5 | |
The process of assigning traits to people based on their membership in an identifiable social category is called: |
| | A) | the recency effect. |
| | B) | the halo effect. |
| | C) | projection bias. |
| | D) | empathy. |
| | E) | stereotyping. |
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| 6 | |
Consistency, consensus and distinctiveness are the: |
| | A) | three elements of behavior modification. |
| | B) | three elements of the selective attention process. |
| | C) | three rules that determine whether we make an internal or external attribution. |
| | D) | three of the four quadrants in the Johari Window. |
| | E) | the main causes of a self-fulfilling prophecy. |
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| 7 | |
If John takes credit for work done on time, but blames his co-workers for his delays, his attitude is reflective of the: |
| | A) | fundamental attribution error. |
| | B) | primacy effect. |
| | C) | self-fulfilling prophecy. |
| | D) | self-serving bias. |
| | E) | projection bias. |
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| 8 | |
The objective of the Johari Window is to: |
| | A) | reduce our perceptual biases. |
| | B) | prevent others from understanding the reasons behind our actions. |
| | C) | discourage disclosure and feedback. |
| | D) | increase the hidden and unknown area. |
| | E) | prevent an individual's perceptual limitations being disclosed to his colleagues. |
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| 9 | |
Which of these statements about the contact hypothesis is true? |
| | A) | It states that in increasing contact with someone, the most recent information dominates our perception of that person. |
| | B) | Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. |
| | C) | By reducing our contact with people, we develop more accurate perceptions of them. |
| | D) | It states that the more we interact with someone, the more prejudiced we will be against that person. |
| | E) | Increased contact with someone tends to change our stereotype of the group to which that person belongs and to reinforce our tendency to use stereotypes to perceive that person. |
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| 10 | |
Which of the following is true about developing a global mindset? |
| | A) | A global mindset can be developed through better knowledge of people and cultures only by formal training. |
| | B) | Deeper absorption of knowledge of people and cultures results from immersion in those cultures. |
| | C) | The last step in developing a global mindset is self-awareness—understanding one's own beliefs, values, and attitudes. |
| | D) | Companies should restrict employees from comparing their own mental models with those of coworkers from other regions of the world. |
| | E) | Developing a global mindset excludes practices of awareness, self-awareness and meaningful interaction. |
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