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1. Self-Assessment (Chapter Content)
After reading this chapter, you should be able to:
| LO3-1 | Describe the elements of self-concept and explain how each affects an individual's behavior and well-being. |
| LO3-2 | Outline the perceptual process and discuss the effects of categorical thinking and mental models in that process. |
| LO3-3 | Discuss how stereotyping, attribution, self-fulfilling prophecy, halo, false-consensus, primacy, and recency effects influence the perceptual process. |
| LO3-4 | Discuss three ways to improve perceptions, with specific applications to organizational situations. |
| LO3-5 | Outline the main features of a global mindset and justify its usefulness to employees and organizations. |