Premium content is only available to registered Connect users and is identified in the left-hand Navigation Menu by the asterisk (*) which precedes the content name. Connect Premium Content on this OLC includes:
-
1. Self-Assessment (Chapter Content)
After reading this chapter, you should be able to:
| LO15-1 | Describe the elements of Lewin's force field analysis model. |
| LO15-2 | Discuss the reasons people resist organizational change and how change agents should view this resistance. |
| LO15-3 | Outline six strategies for minimizing resistance to change and debate ways to effectively create an urgency to change. |
| LO15-4 | Discuss how leadership, coalitions, social networks, and pilot projects assist organizational change. |
| LO15-5 | Describe and compare action research, appreciative inquiry, large group interventions, and parallel learning structures as formal approaches to organizational change. |
| LO15-6 | Discuss two cross-cultural and three ethical issues in organizational change. |