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Multiple Choice Quiz
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1
To increase work efficiency and make it easier to match employee competencies with job requirements, companies:
A)divide work into more specialized jobs.
B)rely on formal hierarchy as a coordinating mechanism.
C)rely on a narrow span of control.
D)centralize decision making.
E)rely on formal hierarchy and a narrow span of control.
2
In organizational structures, integrator roles serve mainly as:
A)a form of standardization.
B)an informal communication coordinating mechanism.
C)a form of direct supervision.
D)technological contingency.
E)main element in divisionalized structures.
3
Flatter organizational structures:
A)tend to reduce overhead costs.
B)receive lower quality information from the external environment.
C)undermine employee empowerment and engagement.
D)receive less timely information from the external environment.
E)narrow the span of control for supervisors.
4
Formalization in organizational structures tends to:
A)reduce organizational flexibility.
B)encourage organizational learning and creativity.
C)disperse decision authority and power throughout the organization.
D)increase organizational learning.
E)decrease efficiency and compliance.
5
Which of the following organizational design elements determines the sharing of resources and encourages coordination through informal communication?
A)Span of control
B)Formalization
C)Centralization
D)Departmentalization
E)Standardization
6
Which of the following forms of departmentalization organizes employees around specific skills or other resources?
A)Divisional structure
B)Functional structure
C)Simple structure
D)Matrix structure
E)Network structure
7
Which form of departmentalization tends to have a very flat hierarchy, little formalization and organizes employees around work processes?
A)Geographical structure
B)Functional structure
C)Team-based structure
D)Matrix structure
E)Network structure
8
One of the defining characteristics of a matrix organizational structure is that it:
A)overlays two organizational structures in order to leverage the benefits of both.
B)has a narrow span of control and high degree of formalization and centralization.
C)is the only structure that organizes employees around specific knowledge or other resources.
D)uses self-directed work teams rather than individuals as the basic building block of organizations.
E)is an alliance of several organizations for the purpose of creating a product or serving a client.
9
Organic structures are better than mechanistic structures for:
A)hostile environments.
B)stable environments.
C)munificent environments.
D)munificent and complex environments.
E)simple and stable environments.
10
Larger organizations:
A)make greater use of standardization than do smaller firms.
B)have similar structures to smaller organizations.
C)operate without any form of departmentalization for long periods of time.
D)make less use of informal communication as a coordinating mechanism.
E)are never decentralized.





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