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| 1 | |
In order for something to be called an organization, it must have certain assets such as buildings and equipment. |
| | A) | True |
| | B) | False |
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| 2 | |
Organizational effectiveness is considered the "ultimate dependent variable" in organizational behavior. |
| | A) | True |
| | B) | False |
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| 3 | |
The observable demographic or physiological differences in people, such as their race, ethnicity, gender, age, and physical disabilities is called deep-level diversity. |
| | A) | True |
| | B) | False |
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| 4 | |
The evidence-based management approach embraces scientific methods because they produce more valid theories to guide management decisions. |
| | A) | True |
| | B) | False |
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| 5 | |
Most organizational events may be studied from all three levels of analysis: individual, team and organization. |
| | A) | True |
| | B) | False |
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| 6 | |
Organizational behavior knowledge: |
| | A) | originates mainly from models developed in chemistry and other natural sciences. |
| | B) | accurately predicts how anyone will behave in any situation. |
| | C) | is more appropriate for people who work in computer science than in marketing. |
| | D) | helps us to understand, predict, and influence the behaviors of others in organizational settings. |
| | E) | is important only for the managers of an organization. |
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| 7 | |
ACME Software Inc. has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization and to inform them of the changing market conditions. This training program relates most closely with which of the following concepts? |
| | A) | Contingency anchor |
| | B) | Grounded theory |
| | C) | Open systems |
| | D) | Virtual teams |
| | E) | Telecommuting |
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| 8 | |
Intellectual capital refers to the: |
| | A) | total spending on training and development of employees. |
| | B) | total number of employees in the organization. |
| | C) | total cost of computers and other 'intelligent' machines in the organization. |
| | D) | stock of knowledge that resides in an organization. |
| | E) | cost of hiring a typical employee. |
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| 9 | |
The observable demographic or physiological differences in people, such as their race, ethnicity, gender, age, and physical disabilities constitute _____ diversity. |
| | A) | deep-level |
| | B) | internal |
| | C) | surface–level |
| | D) | organizational |
| | E) | reflective |
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| 10 | |
Which of these statements is consistent with the five anchors of organizational behavior? |
| | A) | Organizational behavior theories must apply universally to every situation. |
| | B) | Organizations are like machines that operate independently of their external environment. |
| | C) | Each OB topic relates to only one level of analysis. |
| | D) | The field of organizational behavior should rely on other disciplines for some of its theory development. |
| | E) | Organizational behavioral decision making does not require evidence from research. |
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