NEW FEATURES

New! SmartBook^TM—Fueled by LearnSmart—SmartBook is the first and only adaptive reading experience available today. Distinguishing what a student knows from what they don’t, and honing in on concepts they are most likely to forget, SmartBook personalizes content for each student in a continuously adapting reading experience. Reading is no longer a passive and linear experience, but an engaging and dynamic one where students are more likely to master and retain important concepts, coming to class better prepared. Valuable reports provide instructors insight as to how students are progressing through textbook content, useful for shaping in-class time or assessment. As a result the adaptive reading experience found in SmartBook, students are more likely to retain knowledge, stay in class and get better grades.

New! Diagnostic and Adaptive Learning of Concepts: LearnSmart – Students want to make the best use of their study time. The LearnSmart adaptive self-study technology within Connect Management provides students with a seamless combination of practice, assessment, and remediation for every concept in the textbook. LearnSmart’s intelligent software adapts to every student response and automatically delivers concepts that advance the student’s understanding while reducing time devoted to the concepts already mastered. The result for every student is the fastest path to mastery of the chapter concepts. LearnSmart

• Applies an intelligent concept engine to identify the relationships between concepts and to serve new concepts to each student only when he or she is ready.

• Adapts automatically to each student, so students spend less time on the topics they understand and practice more those they have yet to master.

• Provides continual reinforcement and remediation, but gives only as much guidance as students need.

• Integrates diagnostics as part of the learning experience.

• Enables you to assess which concepts students have efficiently learned on their own, thus freeing class time for more applications and discussion.

New/Updated: Chapter-opening case studies, captioned photos, and Global Connections are new or substantially revised.

Completely updated with new information added throughout: Examples include organizational citizenship behaviors, elements of task performance, the importance of role clarity, predictors of moral intensity, and mindfulness in ethical behavior (Chapter 2); types of emotions, emotions and attitudes, and emotional labor (Chapter 4); recent job design knowledge about the social characteristics of a job as well as its predictability or information processing demands (Chapter 6); task conflict, emotional stability, and conflict avoidance strategies (Chapter 11); the matrix structure topic (Chapter 13); and the section on changing and strengthening organizational culture (Chapter 14).

Chapters on teams and leadership have been significantly revised:

• Chapter 8 has received substantial revisions: the discussion of task characteristics now points out the tension between task complexity and task ambiguity; virtual teams topic incorporates the emerging concept of virtuality; the team decision-making section now includes brainwriting as a team structure to improve creative decisions in teams; task interdependence and team norms are now outlined; and “groupthink” has been replaced with overconfidence as a team decision making constraint.

• Chapter 12 has been completely reorganized and revised: transformational leadership perspective is discussed first and includes “encourage experimentation” as one of the four transformational leadership activities; managerial leadership perspective is discussed second and is described and contrasted with transformational leadership; and managerial leadership perspective incorporates earlier behavioral leadership concepts, contemporary contingency leadership theories, and servant leadership.

RETAINED FEATURES

Global Focus – This book has been crafted around the reality that we live in a world of increasing globalization and the Seventh Edition continues this global focus by introducing the theme in the first chapter and by discussing global and cross-cultural issues in many other chapters. Every chapter includes truly global examples, not just how American companies operate in other parts of the world.

Real-World Examples for the Global Workplace A signature feature of this book is its vivid, real-world, global stories and examples in every chapter. The opening vignettes set the stage for the chapter. Captioned photos visualize OB concepts in the emerging global workplace. The Connections feature presents more detailed vignettes.

Currency and research – Strongly anchored in contemporary research, Organizational Behavior has introduced several emerging OB concepts and practices, such workplace emotions, appreciative inquiry, Schwartz’s values model, strengths-based coaching, and employee engagement. This edition continues that leadership with new knowledge on self-concept, social networks, social media, and global mindset.

Self-Assessments – Self-assessments are an important and engaging part of the active learning process. This edition features more than four dozen self-assessments, including new scales such as proactive personality, romance of leadership, work centrality, sensing-intuitive type, and learning goal orientation. Many self-assessments are available online in Connect, and each chapter presents one fully in text.

Writing style – Organizational Behavior engages students with a writing style that appeals to their learning process. It suppresses the jargon, sprinkles the writing with interesting real-world incidents, and cuts out theories that have outlived their usefulness. This edition also adds enticing “factoids” – interesting surveys or data related to specific topics.

Team /Experiential exercises found in each chapter – These entertaining and informative activities help students to experience OB concepts, rather than just read about them. McShane and Von Glinow offer one or more exercises in each chapter.

Captioned photos – Every chapter has eye-catching photos with detailed captions, mostly about specific companies, These captioned photos, as well as the opening vignette to each chapter and lengthier examples called “Connections” that appear in most chapters, make the concepts more interesting in meaningful for students.

Connect^® Management is an online assignment and assessment solution that connects students with the tools and resources they’ll need to achieve success. McGraw-Hill Connect Management helps prepare students for their future by enabling faster learning, more efficient studying, and higher retention of knowledge. Connect Management offers you and your students powerful tools and features that optimize your time and energies, enabling you to focus on course content, teaching, and student learning. Connect Management also offers a wealth of content resources for both instructors and students. This state-of-the-art, thoroughly tested system supports you in preparing students for the world that awaits. For more information about Connect, go to www.mcgrawhillconnect.com, or contact your local McGraw-Hill sales representative for access to an instructor account. Features of Connect are:

• New! LearnSmart ensures your students are learning faster, studying more efficiently, and retaining more knowledge. It pinpoints concepts the student does not understand and maps out a personalized study plan for success. Based on students' self-diagnoses of their proficiency, LearnSmart intelligently provides students with a series of adaptive questions. This provides students with a personalized one-on-one tutor experience.

• Interactive Applications provided for each chapter of the textbook allow instructors to assign application-focused interactive activities, engage students to “do” management, stimulate critical thinking, and reinforce key concepts. Students apply what they’ve learned and receive immediate feedback. Instructors can customize these activities and monitor student progress.

• Self-Assessments: Students have the opportunity to take a short self-assessment and then apply the results of their self-assessment to chapter concepts.

• Connect Library Resources – A one-stop shop for a wealth of assets, making it quick and easy for instructors to locate specific materials to enhance their course. The Asset Gallery in the Connect Library includes (all our) non text-specific management resources, such as, Self-Assessments, Test Your Knowledge exercises, and videos – along with text specific instructor materials.

Connect Plus Management – A seamless integration of a media rich eBook and Connect Management. Connect Plus Management provides all of the Connect Management features plus the following:

• An integrated eBook, allowing for anytime, anywhere access to the book materials.

• Dynamic links between the problems or questions you assign to your students and the location in the eBook where that problem or question is covered.

• A powerful search function to pinpoint and connect key concepts in a snap.

Video DVD/Organizational Behavior Vol. 2 (ISBN: 9780077556983): This collection of videos features interesting and timely issues, companies and people related to organizational behavior and interpersonal skills.

CREATE, our Custom Textbook Option: Craft your teaching resources to match the way you teach!  With McGraw-Hill Create, www.mcgrawhillcreate.com, you can easily rearrange chapters, combine material from other content sources, and quickly upload content you have written, like your course syllabus or teaching notes.  Find the content you need in Create by searching through thousands of leading McGraw-Hill textbooks.  Arrange your book to fit your teaching style.  Create even allows you to personalize your book’s appearance by selecting the cover and adding your name, school, and course information.  Order a Create book and you’ll receive a complimentary print review copy in 3–5 business days or a complimentary electronic review copy (eComp) via email in about one hour.  Go to www.mcgrawhillcreate.com today and register.  Experience how McGraw-Hill Create empowers you to teach your students your way.

Tegrity Campus is a service that makes class time available all the time by automatically capturing every lecture in a searchable format for students to review when they study and complete assignments. With a simple one-click start and stop process, you capture all computer screens and corresponding audio. Students can replay any part of any class with easy-to-use browser-based viewing on a PC or Mac. Tegrity Campus is available stand-alone or within Connect.

Blackboard^® Partnership McGraw-Hill and Blackboard have teamed up to simplify your life. Now you and your students can access Connect and Create right from within your Blackboard course – all with one single sign-on. The grade books are seamless, so when a student completes an integrated Connect assignment, the grade for that assignment automatically (and instantly) feeds your Blackboard grade center. Learn more at www.domorenow.com.

MHCampus^TM: McGraw-Hill Campus™ is a new one-stop teaching and learning experience available to users of any learning management system. This institutional service allows faculty and students to enjoy single sign-on (SSO) access to all McGraw-Hill Higher Education materials, including the award winning McGraw-Hill Connect platform, from directly within the institution’s website.  McGraw-Hill Campus™ provides faculty with instant access to all McGraw-Hill Higher Education teaching materials (e.g. eTextbooks, test banks, PowerPoint slides, animations and learning objects, etc), allowing them to browse, Search, and use any instructor ancillary content in our vast library at no additional cost to instructor or students.  Students enjoy SSO access to a variety of free (e.g. quizzes, flash cards, narrated presentations…etc.) and subscription based products (e.g. McGraw-Hill Connect).  With this program enabled, faculty and students will never need to create another account to access McGraw-Hill products and services. Learn more at www.mhcampus.com.

Assurance of Learning Ready
Many educational institutions today are focused on the notion of assurance of learning, an important element of some accreditation standards. Organizational Behavior is designed specifically to support your assurance of learning initiatives with a simple, yet powerful solution.

Each test bank question for Organizational Behavior, 7e, maps to a specific chapter learning outcome/objective listed in the text. You can use our test bank software, EZ Test and EZ Test Online, or in Connect Management to easily query for learning outcomes/objectives that directly relate to the learning objectives for your course. You can then use the reporting features of EZ Test to aggregate student results in similar fashion, making the collection and presentation of assurance of learning data simple and easy.

AACSB Statement
The McGraw-Hill Education is a proud corporate member of AACSB International. Understanding the importance and value of AACSB accreditation, Organizational Behavior, 7e, recognizes the curricula guidelines detailed in the AACSB standards for business accreditation by connecting selected questions in the test bank to the six general knowledge and skill guidelines in the AACSB standards.

The statements contained in Organizational Behavior, 7e, are provided only as a guide for the users of this textbook. The AACSB leaves content coverage and assessment within the purview of individual schools, the mission of the school, and the faculty. Although this book and the teaching package make no claim of any specific AACSB qualification or evaluation, we have within Organizational Behavior, 7e, labeled selected questions according to the six general knowledge and skills areas.