 |
| 1 | |
Which of the following defines supply chain logistics? |
| | A) | The schedule for production activities including testing, packaging, and preparation for delivery |
| | B) | The product delivery processes and elements including orders, warehouses, carriers, defective product returns, and invoicing |
| | C) | The strategy for managing all the resources required to meet customer demand for all products and services |
| | D) | the partners chosen to deliver finished products, raw materials, and services including pricing, delivery, and payment processes along with partner relationship monitoring metrics |
|
|
|
| 2 | |
What is CRM? |
| | A) | A strategy |
| | B) | A technology |
| | C) | Both a technology and a strategy |
| | D) | Neither a technology nor a strategy |
|
|
|
| 3 | |
What is business process reengineering? |
| | A) | The analysis and redesign of workflow within and between enterprises |
| | B) | A standardized set of activities that accomplish as specific task, such as processing a customer's order |
| | C) | Integrates all departments and functions throughout an organization into a single TI system so that employees can make decisions by viewing enterprisewide information on all business operations |
| | D) | None of the above |
|
|
|
| 4 | |
What is the key word in ERP? |
| | A) | Enterprise |
| | B) | Resource |
| | C) | Planning |
| | D) | All of the above |
|
|
|
| 5 | |
Which of the following is a quantitative model typically used by a DSS? |
| | A) | Sensitivity analysis |
| | B) | What-if analysis |
| | C) | Goal-seeking analysis |
| | D) | All of the above |
|
|
|
| 6 | |
What is consolidation? |
| | A) | Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. |
| | B) | The ability to look at information from different perspectives |
| | C) | Enables users to get details, and details of details, of information |
| | D) | Finds the inputs necessary to achieve a goal such as a desired level of output |
|
|
|
| 7 | |
What integrates information from multiple components and tailors the information to individual preferences? |
| | A) | Drill-down |
| | B) | Sensitivity analysis |
| | C) | What-if analysis |
| | D) | Digital dashboard |
|
|
|
| 8 | |
What are various commercial applications of artificial intelligence? |
| | A) | Drill-down |
| | B) | Sensitivity analysis |
| | C) | Digital dashboard |
| | D) | Intelligent system |
|
|
|
| 9 | |
Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems? |
| | A) | TPS, DSS, EIS |
| | B) | DSS, TPS, EIS |
| | C) | EIS, DSS, TPS |
| | D) | None of the above, it varies from organization to organization |
|
|
|
| 10 | |
What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks? |
| | A) | Transactional information |
| | B) | Analytical information |
| | C) | Timeliness |
| | D) | Quality |
|
|
.