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Post-Test
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1
Which of the following is an organizational result from an effective and efficient supply chain management system?
A)Decrease the power of its buyers
B)Create entry barriers thereby reducing the threat of new entrants
C)Increase efficiencies while seeking a competitive advantage through cost leadership
D)All of the above
2
Which of the following is not a valid way that a CRM system can collect information?
A)Accounting system
B)Order fulfillment system
C)Inventory system
D)Customer's personal computer
3
Which company used BPR to change its industry by implementing a mobile claims process?
A)Saab
B)Progressive Insurance
C)Trek
D)Charles Schwab
4
Which three basic attributes do successful ERP projects share?
A)Overall fit
B)Off the rack
C)Off the rack and tailored to fit
D)Custom made
5
What can a model accomplish?
A)Calculate risks
B)Understand uncertainty
C)Manipulate time
D)All of the above
6
What is the study of the impact that changes in one (or more) parts of the model have on other parts of the model?
A)Drill-down
B)Sensitivity analysis
C)Statistical analysis
D)Goal-seeking analysis
7
What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
A)Intelligent system
B)Artificial intelligence
C)Neural network
D)Intelligent agent
8
Which system differentiates an executive information system from a decision support system and a transaction processing system?
A)Order processing system
B)Manufacturing system
C)Stock market information system
D)Transportation system
9
Which company has "The Wall of Shaygan", which is a digital dashboard that tracks 100-plus IT systems on a single screen?
A)Burlington Northern and Santa Fe Railroad
B)BostonCoach
C)Verizon Communications
D)RivalWatch
10
Which of the following is an example of transactional information?
A)Trend projection
B)Sales projection
C)Purchasing stock
D)All of the above





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