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| 1 | |
What is it called when a company uses organizations from developing countries to write code and develop systems? |
| | A) | Insourcing |
| | B) | Outsourcing |
| | C) | Business process outsourcing |
| | D) | Offshore outsourcing |
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| 2 | |
Which of the following is the least common function outsourced? |
| | A) | IT |
| | B) | HR |
| | C) | Finance |
| | D) | Marketing/sales |
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| 3 | |
Which company has entered the computer repair business? |
| | A) | Kodak |
| | B) | Allied Office Products |
| | C) | United Parcel Service |
| | D) | Merrill Lynch |
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| 4 | |
What is a project manager? |
| | A) | The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project |
| | B) | Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project |
| | C) | Represent key dates when a certain group of activities must be performed |
| | D) | An individual who is an expert in project planning and management |
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| 5 | |
What is the most important part of the project plan? |
| | A) | Gantt chart |
| | B) | Specification |
| | C) | Communication |
| | D) | None of the above |
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| 6 | |
Which of the following includes a common reasons why change occurs? |
| | A) | A misunderstanding of the initial scope |
| | B) | Shifts in planned technology that force unexpected and significant changes to the business |
| | C) | An omission in defining initial scope |
| | D) | All of the above |
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| 7 | |
Which of the following is not an element of risk management? |
| | A) | Risk engineering planning |
| | B) | Risk response planning |
| | C) | Risk identification |
| | D) | Quantitative risk analysis |
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| 8 | |
Which of the following is included in the top five successful project management strategies outlined in CIO magazine? |
| | A) | Manage project risk |
| | B) | Plan for change |
| | C) | Define project success criteria |
| | D) | All of the above |
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| 9 | |
Which of the following countries is considered an up-and-comer in the outsourcing industry? |
| | A) | Israel |
| | B) | China |
| | C) | Thailand |
| | D) | New Zealand |
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| 10 | |
What category of outsourcing countries includes Argentina, Chile, Costa Rica, New Zealand, Thailand, and Ukraine? |
| | A) | The leaders |
| | B) | The up-and-comers |
| | C) | The rookies |
| | D) | None of the above |
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