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Multiple Choice Quiz
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1
What is the contracting of a specific business task, such as payroll, to a third-party service provider?
A)Business process outsourcing
B)Insourcing
C)Outsourcing
D)Offshore outsourcing
2
What is using organizations from developing countries to write code and develop systems?
A)Outsourcing
B)Business process outsourcing
C)Insourcing
D)Offshore outsourcing
3
Which of the following is a benefit an organization can receive from outsourcing?
A)Increase technical abilities
B)Financial savings
C)Market agility
D)All of the above
4
Which of the following is the most uncommon reason why companies outsource?
A)Better manage the costs of internal processes
B)Concentrate resources on core business
C)Tap outside sources of expertise
D)Reduce headcount and related expenses
5
Which of the following are the influential drivers affecting the growth of outsourcing markets?
A)Rapid growth
B)Core competencies
C)Industry changes
D)All of the above
6
Which of the following is an outsourcing risk?
A)Gain of control
B)Flexibility
C)Geopolitical certainty
D)None of the above
7
What is the outsourcing option that includes the closest location and direct customer control?
A)Offshore outsourcing
B)Nearshore outsourcing
C)Onshore outsourcing
D)None of the above
8
Which of the following countries is considered an up-and-comer in the outsourcing industry?
A)Israel
B)New Zealand
C)Thailand
D)China
9
Which of the following is a challenge of outsourcing?
A)Contract length
B)Competitive edge
C)Confidentiality
D)All of the above
10
What categories should an organization evaluate when making an outsourcing decision?
A)Salary cost
B)Geopolitical risk
C)English proficiency
D)All of the above





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