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| 1 | |
Which activities do accounting and finance components perform? |
| | A) | Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities. |
| | B) | Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control. |
| | C) | Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management |
| | D) | None of the above |
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| 2 | |
Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions? |
| | A) | Business intelligence |
| | B) | E-business |
| | C) | Customer relationship management |
| | D) | Supply chain management |
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| 3 | |
Which of the following is not a common ERP benefit? |
| | A) | Standardize manufacturing processes |
| | B) | Speed up manufacturing processes |
| | C) | Standardize human resource information |
| | D) | Speed up human resources |
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| 4 | |
Which of the following is a reason for ERPs explosive growth? |
| | A) | ERP is a logical solution to the mess of incompatible applications |
| | B) | ERP addresses the need for global information sharing and reporting |
| | C) | ERP is used to avoid the pain and expense of fixing legacy systems |
| | D) | All of the above |
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| 5 | |
Which company purchased PeopleSoft for $10 billion? |
| | A) | SAP |
| | B) | Oracle |
| | C) | UPS |
| | D) | i2 |
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| 6 | |
What is an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information? |
| | A) | Collaboration system |
| | B) | Unstructured collaboration |
| | C) | Structured collaboration |
| | D) | Content management system |
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| 7 | |
What provides tools to manage the creation, storage, editing, and publication of information in a collaborative environment? |
| | A) | Content management system |
| | B) | Groupware system |
| | C) | Workflow management systems |
| | D) | Knowledge management system |
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| 8 | |
What is it called when you have a novice and an expert work together on a project to help bring the expert's approach to light? |
| | A) | Shadowing |
| | B) | Joint problem solving |
| | C) | Social networking analysis |
| | D) | Digital asset management system |
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| 9 | |
What is a type of communications service that enables someone to create a kind of private chat room with another individual in order to communicate in real-time over the Internet? |
| | A) | Explicit knowledge |
| | B) | Tacit knowledge |
| | C) | WCM |
| | D) | Instant messaging |
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| 10 | |
What stores documents in a central location and automatically asks the team members to access the document when it is their turn to edit the document? |
| | A) | Social networking analysis |
| | B) | Messaging-based workflow system |
| | C) | Database-based workflow system |
| | D) | Instant messaging |
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