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Post-Test
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1
Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?
A)Accounting and finance components
B)Production and managerial management components
C)Human resource components
D)Production and materials management components
2
According to Meta Group, what is the average savings from a successful ERP implementation?
A)$500,000
B)$1.6 million
C)$5 million
D)Impossible to determine
3
Which of the following is not an associated ERP cost?
A)Customization
B)Integration and testing
C)Reduce inventory
D)Data conversion
4
What is the single most important force reshaping the architecture and functionality of ERP systems?
A)Internet
B)Interface
C)Wireless technology
D)E-business
5
What must a system do to qualify as a true ERP solution?
A)Be flexible
B)Be modular and closed
C)Extend within the company
D)All of the above
6
Which of the following is a type of collaboration system?
A)Content management system
B)Groupware system
C)Knowledge management system
D)All of the above
7
What works with binary rather than text files, such as multimedia file types?
A)Document management system
B)Digital asset management system
C)Web content management system
D)Messaging-based workflow system
8
What is it called when an organization chooses to focus specifically on what it does best and forms partnerships and alliances with other specialist organizations to handle nonstrategic business processes?
A)Core competency
B)Core competency strategy
C)Collaboration system
D)Information partnership
9
Which of the following is the top reason why organizations launch knowledge management systems?
A)Develop new products or services
B)Reduce costs
C)Improve customer retention and/or satisfaction
D)Increase profits or revenues
10
Which company is improving how it manages the assets in fields by enabling employees in multiple disciplines to easily access and share the information they need to make decisions?
A)Heineken USA
B)Lockheed Martin Corporation
C)Accenture
D)ChevronTexaco Corporation





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