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Pre-Test
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1
What is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization?
A)Information technology
B)Management information systems
C)Technology's role in business
D)Technology's impact on business
2
Which of the following represents the relationship between functional areas in a business?
A)Independent
B)Autonomous
C)Interdependent
D)Self-sufficient
3
What is the name of a company's internal IT department?
A)Management information systems (MIS)
B)Information systems (IS)
C)Information technology (IT)
D)All of the above
4
Which information culture encourages employees across departments to be open to new insights about crisis and radical changes and seek ways to create competitive advantages?
A)Information-functional culture
B)Information-sharing culture
C)Information-inquiring culture
D)Information-discovery culture
5
What is a competitive advantage?
A)A product that an organization's customers place a lesser value on than similar offerings from a competitor
B)A product or service that an organization's customers value more highly than similar offerings from a supplier
C)A service that an organization's customers place a lesser value on than similar offerings from a supplier
D)A product or service that an organization's customers place a greater value on than similar offerings from a competitor
6
Which of the following is an example of a loyalty program?
A)Frequent-flier programs for airlines
B)Frequent-stayer programs for hotels
C)Frequent-dining programs for restaurants
D)All of the above
7
What is a business-to-business (B2B) marketplace in which a single buyer posts its needs and then opens the bidding to any supplier who would care to bid?
A)Reverse auction
B)Private exchange
C)Private auction
D)Reverse exchange
8
All of the following are part of Porter's Three Generic Strategies, except:
A)Broad cost leadership
B)Broad differentiation
C)Focused strategy
D)Business process strategy
9
Which of the following is considered a business process?
A)Processing a customer's order
B)Processing a customer's inquiry
C)Processing a customer's complaint
D)All of the above
10
Who is responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses?
A)CIO
B)CPO
C)CTO
D)CSO





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