Complete and Introductory

Every chapter begins with a new, concise “Why Should I Read This Chapter” feature and has all new multiple choice and matching questions. Additionally, four new end-of-chapter features have been added: Making IT Work for You, Explorations, Ethics, and Environment. Each feature provides assignments that expand upon concepts and ideas presented within the text.

Chapter 1

Coverage of Mozilla’s Firefox

Expanded discussion of tablet PCs to include traditional and slate computers including iPad2

Updated wireless communication devices

Chapter 2

Updated coverage of the basic parts of a URL

Comparison of client-based versus Web-based e-mail accounts

Expanded coverage of MySpace, Facebook, and LinkedIn

Expanded coverage of streaming technology, Webcasts, and Podcasts

Revised coverage of search engines and Web directories

Chapter 3

Comparison of traditional versus ribbon graphical user interfaces

Improved page layout to improve continuity and comprehension

Chapter 4

Expanded coverage of image editors

Expanded coverage of illustration programs

Expanded and updated coverage of mobile applications

Chapter 5

Expanded coverage of Mac OS

Expanded coverage of mobile operating systems including iOS, WebOS, and Android

Chapter 6

Expanded coverage of traditional and slate tablet PCs

Consolidated coverage of expansion buses

Chapter 7

New coverage of digital interactive whiteboards

New coverage of cloud printers and Google Cloud Print

New discussion of portable media players and Mobile DTV

New coverage of cable Internet telephone service providers including Ooma, Vonage, MagicJack, and Skype

Chapter 8

Revised and repositioned Cloud Storage Making IT Work for You section

Chapter 9

More coverage of wireless technologies

Expanded coverage of hotspots

Updated and more concise coverage of network topologies

Updated and more concise coverage of network strategies

Chapter 10

New coverage on privacy modes including InPrivate Browsing and Private Browsing

Expanded coverage of carders

New coverage on cyber-bullying