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1 | |
During the first wave of e-business, the following two types of structures have emerged: |
| | A) | The extension of the bricks-and-mortar, by the installation of an e-business (click-and-mortar) spin-off and the creation of a new division |
| | B) | B2B and B2C |
| | C) | The extension of the bricks and mortar, by the installation of an e-business (click-and-mortar) division, subsidiary or spin-off and the creation of a new e-business (dot.com) |
| | D) | None of the above |
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2 | |
Which of the following is not an established organizational design theory? |
| | A) | Sociotechnical system |
| | B) | Coherence design |
| | C) | Four-track approach |
| | D) | None of the above |
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3 | |
Pasmore (1998) states that the three determinants of organizations according to the sociotechnical organizational design theory are: |
| | A) | Social system, technical system and the climate |
| | B) | Cultural system, technical systems and trust |
| | C) | Social system, technical systems and political |
| | D) | None of the above |
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4 | |
According to Neilson, Pasternack and Viscio (2000) the evolution to e-organisation takes place along: |
| | A) | Six dimensions |
| | B) | Eight dimensions |
| | C) | Seven dimensions |
| | D) | None of the above |
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5 | |
Which of the following is not one of (Venkatraman's, 1994) five levels of IT-induced reconfigurations? |
| | A) | Business scope redefinition |
| | B) | Business network redesign |
| | C) | External integration |
| | D) | None of the above |
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6 | |
Which of the following statements best describes effective knowledge management practices? |
| | A) | Successful organizations realize that knowledge management and IT are not tantamount |
| | B) | Successful organizations realize that knowledge management consists of a one-off project |
| | C) | Successful organizations realize that knowledge management is a short-term quick fix project |
| | D) | None of the above |
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7 | |
Why is governance such an important Internet topic? |
| | A) | The Internet has evolved through a managed process with an overall controlling authority |
| | B) | The Internet has evolved through spontaneity without an overall controlling authority |
| | C) | Because it relates to Governments' involvement with the Internet |
| | D) | None of the above |
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8 | |
Infrastructure resource management (IRM) can be best describes as: |
| | A) | An approach to address the increasing need to a manage resources effectively while maintaining control over key processes |
| | B) | An approach to address the decreasing need to a manage enterprise-wide changes effectively while maintaining control over the total cost of ownership |
| | C) | An approach to address the increasing need to a manage enterprise-wide changes effectively while maintaining control over the total cost of ownership |
| | D) | None of the above |
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9 | |
Which of the following is not a basic Internet-based measurement metric? |
| | A) | Site awareness |
| | B) | Loyalty effectiveness |
| | C) | Purchase attractiveness |
| | D) | None of the above |
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10 | |
Promotional effectiveness can be defined as: |
| | A) | Ratio of number of visitors initiating dialogue to number seeking information |
| | B) | Ratio of number of visitors purchasing goods/services to number seeking information |
| | C) | Ratio of number of visitors purchasing goods/services to number placing orders |
| | D) | None of the above |
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11 | |
According to Kriebel 's (2000) the four Cs of asset management stands for: |
| | A) | Characteristics, configuration, customers and costs |
| | B) | Characteristics, configuration, contracts and costs |
| | C) | Characteristics, complexity, consumer and costs |
| | D) | None of the above |
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12 | |
According to Adams, Kapashi, Neely and Marr (2000) how does the performance prism help managers measure e-business performance? |
| | A) | It helps managers to answer five key questions that lead to appropriate measures for e-business performance |
| | B) | It helps managers to answer four key questions that lead to appropriate measures for e-business performance |
| | C) | It helps managers to answer six key questions that lead to appropriate measures for e-business performance |
| | D) | None of the above |
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2003 A McGraw-Hill Online Learning Centre