| Part 1 - Academic communication |
| Chapter 1 | Effective reading for academic purposes |
| Chapter 2 | Note-taking, paraphrasing and summarising |
| Chapter 3 | Essaywriting |
| Chapter 4 | Academic conventions: referencing and avoiding plagiarism |
| Chapter 5 | Improvingyourwriting: grammar and self-editing |
| Part 2 - Professional communication |
| Chapter 6 | Writing genres |
| Chapter 7 | Reportwriting |
| Chapter 8 | Business documentwriting |
| Chapter 9 | Oral presentation skills |
| Chapter 10 | Employment communication
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| Part 3 - Resources: keytopics in business |
| Topic 1 | Decision making in accounting |
| Topic 2 | An introductionto marketing and the concept of brand |
| Topic 3 | Organisational culture |
| Topic 4 | Introduction to economics |
| Topic 5 | The Australian financial market |
| Topic 6 | The common law system in Australia |
| Topic 7 | Intercultural communication |
| Topic 8 | Globalisation |
| Appendixes |
| Appendix 1 | Referencing using the harvard author–date system |
| Appendix 2 | Referencing using footnotes (documentary note system) |
| Appendix 3 | Standard marking criteria |