Welcome to the Online Learning Centre for
Office Skills: A Practical Approach.

The eagerly awaited 4th edition of Office Skills: A Practical Approach has been thoroughly revised and updated to address a majority of the common and specialist administration units in the Business Services (BSB01) Training Package.

This comprehensive text has been completely re-structured to align with competencies. Both teachers and students may be confident that the requirements of the training package will be met when they use this text as a resource.

Written with the student in mind, this book has a practical focus with a fictional case study, Business Stationery Supplies Pty Ltd, and many examples provided throughout. Additionally, numerous case studies, tasks and activities are provided both in the textbook and the workbook. These resources allow students to apply their knowledge and practice their skills as they work through the topic areas.

This Online Learning Center is designed to enhance your learning and overall understanding of this subject. Here you will find contents and resources specific to this text, which are designed to help you succeed in your course.

To access the online resources, use the left hand navigation menu.

Students and Instructors

There are two editions of this Online Learning Centre, one for students, and one for instructors. You can get to these using the 'Instructor Edition' and 'Student Edition' links on the left hand side of this page.

If you are an Instructor and would like access to the contents in the Instructor Edition area of this Online Learning Centre, please contact your local sales representative to obtain a password.

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