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Student Edition
Instructor Edition
Selling: Managing Customer Relationships, 3/e

Peter Rix

ISBN: 0074715615
Copyright year: 2006

Supplements




Instructor's Manual - the Instructor's Manual for this text includes:

  • Suggested answers to review questions

  • Teacher guides to selling application exercises and group activities

  • Notes on 'Browse the Web' exercises

  • Suggested responses to 'Selling Scenario' exercise questions

PowerPoint Slides - PowerPoint Slides have been developed to accompany every chapter of the text. These slides distill the key points from the concepts presented in the text.

Free Trial of ACT!, one of the most popular customer relationship management software packages in the market today.

Selling: Managing Customer Relationships

To obtain a lecturer login to the Online Learning Centres, ask your local sales representative. If you're a lecturer thinking about adopting this textbook, request a lecturer copy for review.