Would you like to learn more about breaking bad news? Here are a few practical tips in Forbes’s "10 Commandments for Delivering Bad News.”

If you hope to become management, are you aware of legal issues you need to be aware of when documenting an employee’s poor performance? Attorney Patty Gill provides seven tips for making sure your documentation meets legal standards.

Do you need to apologize? Here are some tips for doing so quickly and effectively.

Find out more about writing business messages at Bizcom Tools & Tips > Messages.