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| 1 | |
Which of the following is true about cross-cultural communication? |
| | A) | Cross-cultural communication should be avoided as it reduces the productivity of a workplace. |
| | B) | Being able to communicate cross-culturally requires you to be ethnocentric in your outlook. |
| | C) | Effective cross-cultural communication minimizes problems stemming from misinterpretations. |
| | D) | Being able to communicate cross-culturally requires that you favor certain cultures over others. |
| | E) | Cross-cultural communication should be avoided as it reduces group cohesiveness. |
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| 2 | |
Geert Hofstede defines _____ as that component of our mental programming which we share with more of our compatriots as opposed to most other world citizens. |
| | A) | topography |
| | B) | national culture |
| | C) | ethnocentrism |
| | D) | language |
| | E) | power-distance |
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| 3 | |
Which of the following is true about ethnocentrism? |
| | A) | Ethnocentrism makes you a better cross-cultural communicator. |
| | B) | Ethnocentrism is the tendency to prefer the ideas of a culture other than one's own. |
| | C) | Ethnocentrism can be avoided by being sensitive to the various dimensions of cultural differences. |
| | D) | Ethnocentrism is the belief that every culture has its own significance. |
| | E) | Ethnocentrism is the belief that there is a universal system of forms and conventions underlying the use of human language. |
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| 4 | |
Which of the following statements is true about cultural differences regarding body positions and movements? |
| | A) | In North America, looking directly at people during formal presentations is considered a sign of disrespect. |
| | B) | In Indonesia, people do not view squatting as a normal body position. |
| | C) | In the United States, an up-and-down movement of the head means "yes" and a side-to-side movement of the head means "no." |
| | D) | In the United States, most people indicate "1" by holding up the thumb. |
| | E) | In China, people generally offer a handshake that is firm and long lasting. |
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| 5 | |
Arabs generally offer a handshake that is: |
| | A) | brusque and firm with a single pump, and repeated upon arrival and departure. |
| | B) | moderate in grasp and repeated frequently. |
| | C) | firm with three to five pumps. |
| | D) | gentle, long-lasting, and sometimes with kisses on both cheeks. |
| | E) | light and very brief. |
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| 6 | |
Which of the following is true about the factors of human relationships? |
| | A) | In low-context cultures, people do not explicitly shares background information when communicating. |
| | B) | People from polychronic cultures view time in a relaxed way. |
| | C) | People from across cultures share similar attitudes toward space. |
| | D) | Low-context cultures use a more multimodal style of communication than high-context cultures. |
| | E) | In monochromic cultures, people view extensive planning as unwise and unnecessary. |
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| 7 | |
Which of the following is true about the lack of language equivalency that makes translation between languages difficult? |
| | A) | Like-meaning words are always used in the same way across cultures. |
| | B) | Within a culture, certain manners of expression are used in ways that their dictionary translations do not explain. |
| | C) | A word in one language always has a corresponding word in another language. |
| | D) | Languages are not based on the concepts, experiences, and views of the particular cultures that developed them. |
| | E) | There is syntactic similarity among the various languages of the world. |
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| 8 | |
Identify the sentence that does not use a two-word verb. |
| | A) | It is advisable to rule out investing in gold at this point in time. |
| | B) | The corporate attorney for one of the biggest U.S. fast food companies said that her company will soon win back the confidence of its customers. |
| | C) | The value of the company's shares has come down. |
| | D) | The meeting was delayed because the foreign delegates missed their flight. |
| | E) | Suzy is completely wrapped up in her studies. |
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| 9 | |
In order to avoid misinterpretations in cross-cultural communications, you should: |
| | A) | use two-word verbs. |
| | B) | use passive voice instead of active voice. |
| | C) | avoid using colloquial expressions. |
| | D) | avoid using the active verb. |
| | E) | avoid using back translating procedures. |
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| 10 | |
For effective cross-cultural communication, your language: |
| | A) | should be unfamiliar to the target audience in order to capture their attention. |
| | B) | should be guided by your target audience. |
| | C) | should be vague so that your message can be interpreted in multiple ways. |
| | D) | should not be influenced by your intended purpose. |
| | E) | should not include active verbs. |
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