Upon completing this chapter, you will be able to describe the various technologies that can help you be more efficient in various stages of the writing process. To reach this goal, you should be able to:

1. Use appropriate tools for planning a writing project.
2. Use tools to help you find and organize information.
3. Use tools to help you interpret and present information.
4. Make good use of drafting tools, especially those in your word-processing program.
5. Use tools in your word-processing software to revise and edit your documents and send them in the appropriate format to your audience.
6. Take advantage of computer tools for online collaboration.
7. Discuss the impact of developments in technology on business communication.