| audience: | The person or people who will read your document. (p. 5)
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| formal tone: | Writing for documents such as academic papers, legal briefs, and medical documents. This tone is professional and shows respect for the audience. (p. 6)
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| informal tone: | Writing that is close to ordinary speech and may include jargon and slang. Used in personal notes, text, or some e-mail messages, and in business documents only when you know your audience very well. (p. 8)
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| medium tone: | Language that falls between formal and informal-tone writing; not too casual and not too scholarly. Most writing for college classes, most business writing, many magazine and newspaper articles, popular books, and some textbooks will use a medium tone. (p. 8)
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| paraphrase: | To take someone else's idea, and put it into your own words. (p. 22)
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| plagiarism: | Presenting the ideas or words of others as your own without giving proper credit or recognition. (p. 21)
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| pre-writing: | The first step in the writing process. Includes determining the document's audience and purpose. (p. 12)
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| process: | Repeatable steps used to complete a task, such as writing a document. (p. 11)
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| purpose: | The reason you are writing a document. (p. 3)
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| quote: | Using a source's exact words, shown by using quotation marks. (p. 22)
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| Standard English: | The universally accepted, more formal way to speak and write English; used in business and educational settings. (p. 10)
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| summarize: | To explain a general idea, without giving specific details; often used to give a brief explanation about a long passage, article, or book used in research. (p. 22)
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