What's Contained in and Attached to a Microcomputer?
Processor
Motherboard and Chipset
Memory
Video Adapter and Display
Keyboard
Pointing Device
Disk Drives
Peripheral Devices
Purpose and Functions of Microcomputer Operating Systems
What Is an Operating System?
User Interface
Job Management
Task Management
Memory Management
File Management
Device Management
Security
Yesterday's Operating Systems
First the Machines
Then the Operating Systems
DOS, CP/M, Apple, and the Killer App
The Second Wave
OS/2
Microsoft Windows
Windows for Workgroups
What OSs Are Available Today?
DOS from Microsoft
Windows NT
Windows 98
Windows Me (Millennium Edition)
Windows 2000
Windows XP
Macintosh OSs
UNIX/Linux
Chapter 1 Review
Chapter 2-DOS
Finding DOS and Understanding Its Strengths and Weaknesses
Versions of DOS, Past and Present
DOS's Strengths
DOS's Weaknesses
Installing DOS
DOS Hardware Requirements
Preparing for DOS Installation
How the FAT File System Works
How DOS Uses Files and Directories
DOS File Attributes
Working with the DOS Command Prompt
Success at the DOS Prompt
Which Command Will Accomplish the Task?
Learning to Manage Files and Directories
Understanding the DOS Bootup Process and Required Startup Disks
Why You Should Learn the DOS Bootup Process
DOS System Files
The DOS Bootup Process
Creating DOS Startup Disks
Using FORMAT to Create a Startup Disk
Using SYS to Create a DOS Startup Disk
Using Windows to Create a Startup Disk
Working with DOS in Windows
Running DOS Applications in Windows
Using the Command Prompt in Windows
Troubleshooting Common DOS Problems
"Non-System Disk" Error Message
"Bad or Missing Command Interpreter" Error Message
"Bad Command or File Name" Error Message
Request to Enter the Current Date and Time
Chapter 2 Review
Chapter 3-The Windows Desktop
Who Invented the Desktop?
Navigating the Windows GUI
Getting to the Desktop via Logon
A Tour of the Desktop
Managing Files in Windows
What Files Should You Manage?
Using My Computer to Manage Files
Configuring and Customizing the Windows Desktop
Classic Desktop versus Active Desktop
Decorating the Desktop: Background, Color Schemes, and Settings
Customizing the Taskbar
Launching Programs in Windows
Start Menu
Program Shortcut
Start | Run
Launch by Association
Command Prompt
Logging Off and Shutting Down
Start Menu
Ctrl-Alt-Delete
Troubleshooting Common Windows Desktop Problems
Disappearing Dialog Box
Inability to Find Something
Windows Fails to Start
Windows Stalls
An Application Fails to Start
Chapter 3 Review
Chapter 4-Windows NT 4.0 Workstation
NT 4.0 Workstation Overview
Benefits and Features
The Limitations of Windows NT
Why Is Windows NT 4.0 Still in Use?
Where Can I Find Windows NT 4.0 Today?
Hardware and Windows NT Workstation 4.0
Installing and Configuring Windows NT 4.0 Workstation
Preparing for Windows NT 4.0 Workstation Installation
Customizing and Managing Windows NT 4.0 Workstation
Creating a New Hard Disk Partition
Installing and Removing Applications and Windows Components
Preparing the Desktop for Users
Managing Windows NT Workstation Security
Managing Users, Groups, Rights, and Permissions
Using and Managing a Local Printer
Troubleshooting Common Windows NT 4.0 Problems
The Registry
Event Viewer
When Problems Sneak Up on You
Loss of Data
Troubleshooting Startup Problems
The Blue Screen of Death (BSOD)
Chapter 4 Review
Chapter 5-Windows 98
Windows 98 Overview
Windows 98 Features and Strengths
Limitations of Windows 98
Why Would I Use Windows 98 Today?
Hardware and Windows 98
Installing and Configuring Windows 98
Preparing for Windows 98 Installation
Performing Post-Installation Tasks
Customizing and Managing Windows 98
Application Installation Methods
Managing Users, Files, and Printers
Adding a New User
Working with Long File Names in Windows 98
Installing Printer Drivers
Troubleshooting Common Windows 98 Problems
Resources for Troubleshooting
Windows 98 Fails During Startup
Using Safe Mode to Correct Problems
A Program Stalls in Windows 98
Explorer Performed an Illegal Operation
Fatal Exception Error: The Windows 98 Blue Screen of Death
Windows 98 Shutdown Problems
Poor Performance
Chapter 5 Review
Chapter 6-Windows 2000 Professional
Windows 2000 Professional Overview
Benefits and Features
Weaknesses of Windows 2000 Professional
When Is Windows 2000 Professional Needed?
Installing and Configuring Windows 2000 Professional
Hardware and Software for Windows 2000 Professional
Customizing and Managing Windows 2000 Professional
Using the Control Panel Applets
Customizing Display Settings
Adding a Printer
Using the Start Menu Tools
Managing Files and Folders in Windows 2000 Professional
Finding Files and Folders
Installing and Removing Applications and Windows 2000 Components
Managing Security for Users, Files, and Printers
Managing User Accounts and Groups
Managing Permissions
Troubleshooting Common Windows 2000 Professional Problems
An Approach to Troubleshooting
Where to Find Help
Registry Editor
Event Viewer
Device Manager
An Ounce of Prevention
Common Problems and Solutions
Chapter 6 Review
Chapter 7-Windows XP Professional
Windows XP Overview
Benefits and Features
Windows XP Weaknesses
When to Use Windows XP
XP Versions
Installing and Configuring Windows XP Professional
Customizing and Managing Windows XP Professional
The Windows XP Control Panel
Adding a Printer to Windows XP
Installing and Working with Applications in Windows XP
Adding or Removing Windows XP Components 311
Managing User Security in Windows XP
Users and Groups in Windows XP Professional
Practicing User Security
Troubleshooting Common Windows XP Problems
Resources for Troubleshooting
Troubleshooting Startup Failure with Safe Mode
Creating Startup Disks
An Old Application Will Not Run
Chapter 7 Review
Chapter 8-Macintosh OS 9 and OS X
Introducing Apple and the Macintosh Operating System
A Colorful Contribution to the World of Computing
Macintosh Characteristics
Features of the Mac OS Desktop
Startup
Login
The Desktop
The Finder
The Apple Menu
The Chooser
The Control Strip and the Dock
Features of Mac OS X
Installing and Configuring Mac OS X
Minimum Requirements
Getting to Know the Mac OS X Workspace
Changing System Preferences
Managing Files in OS X
Printing
Printing Options
Working with User Accounts and Privileges
Troubleshooting Common Mac OS Problems
Where to Find Help
Useful System Utilities
Keyboard Shortcuts for Troubleshooting
Issues Caused by Large Files
Chapter 8 Review
Chapter 9-Linux
Linux Overview
The Development of Linux
Benefits of Linux
Drawbacks of Linux
When to Use Linux
Why Learn Linux?
Basic Linux Skills
Getting Access to Linux
Working with Linux Commands
The Command Syntax
Differences Between DOS and Linux
Shutting Down a Linux Computer
Managing Files and Folders
Listing the Contents of a Folder
Creating a File with pico
Copying Files in Linux
Deleting Files in Linux
Renaming or Moving Files in Linux
Working with Folders in Linux
Creating Folders
Changing File Permissions
Using the Gnome Desktop
The Gnome Desktop
Configuring Linux
Managing Users
Configuring a Printer
Adding a Printer
Installing Software
Troubleshooting Common Linux Problems
Gnome Will Not Start
Gnome Won't Start at Login
I Cannot Save My File
My Screen Displays Gibberish
How Do I Get Help?
Chapter 9 Review
Chapter 10-Introduction to Network Server Operating Systems
Basics of Networking
Why Network PCs?
Networks, Small to Large
Logical Network Organization
Network Pieces and Parts
Dominant Network Server Operating Systems
Basic Server Concepts
Windows NT/2000/.Net Server Operating Systems
UNIX/Linux Server Operating Systems
Novell Server Operating Systems
Common Roles of Network Servers
File and Print Servers
Mail Servers
Data Backup Servers
Application Servers
Web Servers
Sharing and Protecting Resources
Adding Computers to a Microsoft Domain
Creating User and Group Accounts
Creating Shares
Connecting Clients to Shares
Chapter 10 Review
Appendix-About A+ Certification
Glossary
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